About the Journal of Patient Care and Services
A peer-reviewed, open-access platform advancing healthcare systems research, quality improvement, and evidence-based service delivery across global health environments.
JPCS welcomes submissions that advance understanding of healthcare systems, organizational practices, and service delivery models. Our scope intentionally centers on systems-level research, policy analysis, quality frameworks, and implementation strategies that improve how healthcare is organized, delivered, and evaluated across diverse settings.
Quality measurement frameworks, patient safety protocols, adverse event reporting systems, continuous improvement methodologies, accreditation processes, and quality assurance infrastructure.
Healthcare policy analysis, regulatory frameworks, reimbursement models, health insurance systems, governance structures, and policy implementation evaluation.
Service delivery innovations, care coordination systems, integrated care models, telehealth infrastructure, ambulatory care organization, and emergency services optimization.
Electronic health records implementation, health information exchange, clinical decision support systems, data analytics infrastructure, digital health platforms, and cybersecurity frameworks.
Patient-reported experience measures, satisfaction assessment methodologies, feedback systems, complaint resolution processes, and patient engagement strategies at the organizational level.
Access barriers analysis, health disparities research, equity measurement frameworks, cultural competency programs, language services infrastructure, and underserved population outreach systems.
Workforce planning, staffing models, scheduling systems, retention strategies, interprofessional collaboration frameworks, and operational efficiency methodologies.
Institutional advocacy structures, patient advisory councils, shared decision-making frameworks, health literacy programs, and patient rights implementation systems.
Organizational communication protocols, health education delivery systems, public health messaging, provider-patient communication training, and multilingual service infrastructure.
JPCS maintains rigorous editorial standards through a structured peer-review process managed by an international editorial board comprising healthcare administrators, quality improvement specialists, health policy researchers, informaticians, and implementation scientists. Each submission undergoes comprehensive evaluation for methodological soundness, systems-level relevance, and practical applicability.
Review Criteria
- Systems-level focus and organizational relevance
- Methodological rigor and analytical validity
- Implementation feasibility and scalability
- Policy implications and practical utility
- Ethical compliance and data integrity
- Contribution to health services literature
Review Timeline
- Initial screening: 5-7 business days
- Peer review assignment: 3-5 days
- Reviewer assessment: 14-21 days
- Editorial decision: 3-5 days post-review
- Revision turnaround: Flexible, author-determined
- Final acceptance to publication: 48 hours
JPCS accepts diverse manuscript formats that contribute to health systems knowledge:
JPCS offers a streamlined submission process designed for efficiency and transparency. Authors benefit from clear communication, constructive feedback, and rapid editorial decisions throughout the publication journey.
Review detailed author guidelines and ensure compliance with formatting, ethical standards, and systems-level focus requirements.
Use our online submission portal for efficient manuscript upload and tracking, or email to [email protected].
Submissions undergo expert peer review to ensure methodological quality, systems relevance, and contribution to health services knowledge.
Accepted articles are published online within 48 hours, ensuring immediate accessibility to global healthcare systems researchers and practitioners.
- Global Visibility: Open-access dissemination ensures your health systems research reaches administrators, policy makers, and researchers worldwide without subscription barriers.
- Rigorous Review: Expert peer review by health services researchers, quality specialists, and implementation scientists guarantees scholarly credibility and methodological integrity.
- Rapid Publication: Efficient editorial workflows minimize time from submission to publication, accelerating knowledge translation into practice.
- Systems-Level Focus: Dedicated platform for organizational research, quality improvement, and health policy analysis that directly informs healthcare management decisions.
- Permanent Archiving: Long-term preservation and accessibility through institutional repositories and indexing services ensures lasting scholarly impact.
- Ethical Standards: COPE-aligned practices and transparent governance protect author rights, ensure research integrity, and maintain editorial independence.
- Interdisciplinary Reach: Cross-sector audience spanning hospital administration, public health agencies, health informatics, policy institutes, and academic programs.
JPCS operates on an open-access model that removes financial barriers to research consumption while maintaining editorial excellence. All published articles are freely accessible under a Creative Commons Attribution (CC BY 4.0) license, enabling unrestricted use, distribution, and reproduction with proper attribution.
To support editorial operations, peer review coordination, production quality, and global dissemination infrastructure, JPCS applies an Article Processing Charge (APC) to accepted manuscripts. We are committed to maintaining affordable APCs that do not impede publication of high-quality health systems research. Detailed APC information, waiver policies, and institutional agreements are available on our APC page.
Advance Healthcare Systems Research
Join the global community of health services researchers, quality improvement specialists, and healthcare leaders who trust JPCS to disseminate evidence that transforms how care is organized, delivered, and evaluated.
